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1. |
What kind of fire
standards do your chairs meet? |
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All Tupelo chairs
are fire rated to meet or exceed California 117 standards. Most
are also available to meet California 133 requirements. |
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2. |
How are your chair
frames constructed? |
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Chair frames are
made in our factory of kiln dried American oak. Frame
joints are double pinned and glued with grooved hardwood
dowels. They have corner block & mechanical fastener
reinforcement where appropriate. |
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3. |
What types of
fabric are available? |
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We offer a wide
selection of high quality contract fabrics, vinyl, Cryptons, and
woven jacquard cryptons. We are also happy to work with customer
supplied materials. |
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4. |
How are your
frames finished? |
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The standard wood
finish process uses a durable multi-step method. The first
application is color-matched stain/toner. Second and third
applications are high solid nitrocellulose based lacquer sealer.
After sealer is dry, the sealer coats are scuff sanded. Final
application is high solids catalyzed lacquer.
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5. |
What types of
finish colors are available? |
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We offer seven
standard wood finish colors. We can also coordinate finishes to
case goods or tables of other manufacturers. There is usually no
up charge for this. A wood or laminate sample is required.
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6. |
What industries do
you supply? |
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Our sales are
divided among suppliers to colleges and the military, the
hospitality industry, and the health care industry. These
suppliers comprise over 95% of our market. Most of the balance
is to restaurant and office suppliers. |
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7. |
Can I replace
seats and backs if needed? |
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Most seats and
backs are removable for ease of replacement if damaged.
Replacement cushions are available for purchase. |
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8. |
Can I get casters on chairs with Queen Anne legs? |
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No,
because of the design of the leg there is not enough material to
cut to properly fit a caster. |
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9. |
What is the up-charge for casters? |
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Our current up-charge for casters is $12 for
front only, $20 for all four legs. |
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10. |
What kind of casters do you use? |
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We use a twin
wheel hooded black plastic caster with stems. |
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11. |
What lead time can be expected? |
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A 4 to 6 week lead time is
normal, this may change depending on fabric availability. |
